Shipping policy
Thank you for shopping with House of Scrunch. Below are the details of our shipping and delivery process.
Order Processing
All orders are processed within 1–2 business days after the order is placed.
Orders are not shipped on weekends or public holidays.
Shipping Time
Delivery time may vary depending on your location and courier service.
Most orders are delivered within 3–7 business days.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or message so you can track your package.
Delivery Delays
Delivery delays may occur due to weather conditions, public holidays, or courier service issues. House of Scrunch is not responsible for delays caused by shipping carriers.
Incorrect Address
Please make sure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: houseofscrunch@gmail.com
Phone / WhatsApp: +971506826283